FAQ

What types of events do you provide rentals for?

We provide rentals for a wide variety of events, including weddings, corporate events, birthday parties, and more. Whether you're planning an intimate gathering or a large-scale event, we have the rentals you need to make your event a success.. I

Do you offer custom decor and design services?

Yes. All of our decor and design services are custom built to bring your event vision to life. We will work with you to understand your design preferences and create a customized decor plan for your event.

How far do you travel for events?

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We service the Greater Toronto area and surrounding cities including Mississauga, Brampton, Etobicoke, Scarborough, North York, East York, Milton, Burlington. We can also travel to surrounding cities.

How soon can I get a response?

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We try to respond within 24-48 hours.

What are your payment terms and refund policy?

We  require a deposit at the time of booking confirmation to secure your event date and allow us to start planning for your event. The deposit amount will be specified and will vary based on the total rental cost. The remaining balance for your rental order is due before the start of your event.

Do you offer refunds for cancelled events?

The deposit is nonrefundable, we do not offer refunds for cancelled services. However, we do offer the option to reschedule your event date with 4 weeks' notice. If you need to reschedule your event, please contact us as soon as possible to discuss options.

How long do you need for setup?

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It all depends on the size of the event, we can tell you more when you know the details of your event, which you can share here. Our team will work with you to determine the amount of setup time needed based on the decor package and venue location.