FAQ
Frequently Asked Questions
Do you deliver and set up event décor?
Yes. We offer delivery and event décor setup throughout the GTA and surrounding areas. Depending on your rental package and event needs, our team can deliver, set up, and arrange your décor so everything is ready before your celebration begins.
What types of events do you provide rentals for?
We provide event rentals and décor for a variety of celebrations, including birthday parties, baby showers, bridal showers, engagement parties, baptisms, anniversaries, intimate weddings, corporate events, private celebrations, and more. Whether you’re planning a small gathering at home or celebrating at a venue, we can help create a polished and memorable setup for your event.
Can your backdrops and décor be customized?
Yes. Many of our backdrops and décor setups can be customized to complement your event theme, colour palette, signage, and overall style. We can create personalized setups for birthdays, baby showers, bridal showers, engagements, baptisms, and other special occasions.
Do you offer custom décor and event design services?
Yes. Our custom event décor and design services are tailored to your vision, style, and celebration. We work with you to understand your preferences and create a cohesive décor plan that brings your event together. From birthdays and showers to engagements, intimate weddings, and other special occasions, each setup is designed with your event and space in mind.
What areas of the GTA do you service?
We provide event rental and décor services throughout Toronto, the Greater Toronto Area, and surrounding communities, including Mississauga, Brampton, Etobicoke, Scarborough, North York, East York, Milton, Burlington, and more. We may also be able to travel to other nearby cities depending on the event location and service requirements.
How far in advance should I book event décor?
We recommend booking your event décor as early as possible, especially for weekends and popular dates. Booking in advance gives you the best selection of available backdrops, props, and décor options. However, we may also be able to accommodate last-minute events depending on availability.
Do you offer décor for home and backyard events?
Yes. We provide décor and rental setups for events held at homes, backyards, condos, party rooms, restaurants, and other private venues. We can work with the available space to create a setup that fits your event while still looking polished and personalized.
How soon can I get a response?
We typically respond to event inquiries within 24–48 hours. Including your tentative event date, location, and the type of décor or rentals you’re interested in can help us provide you with more detailed information when we reply.
What are your payment terms?
We require a deposit at the time of booking confirmation to secure your event date and allow us to start planning for your event. The deposit amount varies depending on your rental package and total booking cost. The remaining balance is due prior to your event. Full payment details will be provided when your booking is confirmed.
Do you offer refunds for cancelled events?
The deposit is nonrefundable. We do not offer refunds for cancelled services. However, we do offer the option to reschedule your event date with 4 weeks' notice. If you need to reschedule your event, please contact us as soon as possible to discuss options.
How long do you need for setup?
We can tell you more when you know the details of your event, which you can share here. Setup time depends on the size and complexity of your décor package, the venue, and the items included in your setup. Once we know more about your event, we can provide an estimated setup time and coordinate with you or your venue to ensure everything is ready before your event. begins.